Returns & Exchanges
At Aimee Jewelry , we want you to be completely satisfied with your purchase. However, if an item does not meet your expectations, we accept returns and exchanges within 10 days of receiving your order.
Terms :
- Items must be returned in their original condition, unworn and in their original packaging.
- Return costs are the responsibility of the customer, except in the case of an error on our part or a defective product.
- Once your return has been received and verified, a refund will be issued to the original payment method.
Exchanges:
- You can exchange your item for another model or size within the same 10-day period.
- If the product chosen is of a different value, an adjustment (additional payment or partial refund) will be applied.
How to make a return or exchange?
- Contact our customer service at [email address] for return instructions.
- Carefully pack the jewelry in its original packaging.
- Send the package to the address provided to you by our team.
✨ We do our best to make the return process quick and easy.